1. Introduction
bnn55 (bnn55.win) is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how we collect, use, store, share and protect your information when you access the bnn55 website, Android app or Progressive Web App.
By registering an account or using any part of the bnn55 platform, you acknowledge that you have read and understood this policy. This document should be read alongside our Terms and Conditions and Responsible Gaming policy, both of which form part of your overall agreement with bnn55.
We may update this policy from time to time. Any changes will be published on this page with a revised effective date. We encourage you to review this page periodically, especially if you are an active account holder.
2. Information We Collect
bnn55 collects personal information in two main ways: information you provide directly when you use our platform, and information collected automatically as you interact with our services.
Information You Provide
When you register or use your account, we may collect:
- Full name and date of birth (for age and identity verification)
- Email address and mobile number (for account communications)
- City and address details (required for certain verification processes)
- Government-issued ID documents (when identity verification is requested)
- Payment details such as your JazzCash or Easypaisa mobile number, bank account details or card information (processed securely through our payment partners)
- Any communication you send to our support team
Information Collected Automatically
When you access bnn55, our systems automatically collect certain technical data:
- IP address and general geographic location
- Device type, operating system and browser version
- Pages and features accessed, including betting and gaming activity
- Session duration, login timestamps and navigation patterns
- App version (for Android APK and PWA users)
3. How We Use Your Information
bnn55 uses the information we collect for clearly defined purposes. We do not use your data in ways you would not reasonably expect from a betting and gaming platform. Specifically, your data is used to:
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, mobile number, date of birth |
| Identity and age verification | Name, date of birth, ID documents |
| Processing PKR deposits and withdrawals | Payment method details, transaction records |
| Preventing fraud and account abuse | IP address, device data, login history |
| Customer support | Account details, support correspondence |
| Platform improvements | Usage patterns, feature engagement (anonymised) |
| Promotional communications (optional) | Email, mobile number (with your consent) |
4. Payment Data and PKR Transactions
All financial transactions on bnn55 are processed in Pakistani Rupees (PKR) through trusted third-party payment providers. These include JazzCash, Easypaisa, Raast, standard bank transfers, debit and credit cards, and other supported mobile wallets.
When you make a deposit or request a withdrawal, the relevant payment details are transmitted directly to your chosen payment provider using encrypted connections. bnn55 does not store your full card number, Easypaisa PIN, JazzCash MPIN or any equivalent credential on our servers. We retain only the minimum transaction reference information required for payment reconciliation and fraud prevention.
5. Cookies and Tracking Technologies
bnn55 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.
Types of Cookies We Use
- Essential cookies: Required for core platform functions such as keeping you logged in, maintaining your session and securing your account. These cannot be disabled without affecting how the platform works.
- Performance cookies: Help us understand how players navigate the platform — which pages are visited most, where errors occur and how quickly pages load. This data is aggregated and anonymised.
- Preference cookies: Remember your settings such as your preferred language, display options and notification preferences so you do not have to reconfigure them on every visit.
- Analytics cookies: Allow us to measure overall platform performance and improve features based on real usage patterns. We use anonymised analytics data only.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using bnn55, but some personalisation features may not work as expected.
6. Sharing Your Information
bnn55 does not sell, rent or trade your personal data to any third party. We may share limited information with third parties only in the following circumstances:
- Payment providers: JazzCash, Easypaisa, Raast, banks and card processors receive only the payment data necessary to complete your requested transaction.
- Identity verification services: If additional KYC (know your customer) checks are required, your submitted documents may be reviewed by a secure third-party verification service.
- Technology and hosting partners: bnn55 uses third-party infrastructure providers for hosting, security and platform operations. These partners operate under strict data processing agreements and are not permitted to use your data for their own purposes.
- Legal obligations: We may disclose personal information when required to do so by applicable law, court order or to protect the security and integrity of the platform.
Any third party that processes data on behalf of bnn55 is contractually required to handle it securely and use it only for the specified purpose.
7. Data Retention
bnn55 retains your personal data for as long as your account is active and for a reasonable period afterwards. Retention periods vary depending on the type of data:
- Account data (name, email, contact details): Retained for the lifetime of your account plus a standard post-closure period for legal and audit purposes.
- Transaction records: Financial records related to PKR deposits, withdrawals and betting activity are retained for a minimum period in line with standard financial recordkeeping requirements.
- Identity documents: Copies of verification documents are retained for the minimum period required and then securely deleted.
- Support communications: Emails and chat records are retained for a defined period to help resolve disputes and improve customer service quality.
When data is no longer required and retention periods have passed, we securely delete or anonymise it so it can no longer be linked to you.
8. Your Rights as a User
As a bnn55 account holder, you have rights over your personal data. You can exercise any of these rights by contacting our support team:
- Access: You can request a summary of the personal data bnn55 holds about you and how it is being used.
- Correction: If any of your stored personal details are inaccurate or out of date, you can ask us to correct them.
- Deletion: You may request that your account and associated personal data be deleted, subject to any legal retention obligations that may apply to financial or identity records.
- Objection to marketing: You can opt out of receiving promotional messages from bnn55 at any time through your account settings or by contacting support.
- Data portability: You can request a copy of your personal data in a structured, readable format.
9. Children and Minors
bnn55 is strictly an adults-only platform. Our services are available to users who are 18 years of age or older. We do not knowingly collect personal data from anyone under the age of 18.
If we become aware that a minor has registered an account or provided personal information, we will close the account immediately and delete all associated data. If you believe a minor has accessed the bnn55 platform using your details or any other account, please contact us immediately.
10. Security Measures
bnn55 takes data security seriously and implements a range of technical and organisational measures to protect your personal information:
- All data in transit between your device and our servers is protected using TLS (Transport Layer Security) encryption.
- Personal data stored on our systems is encrypted at rest.
- Access to personal data is restricted to authorised personnel only, on a strict need-to-know basis.
- Payment processing is handled by PCI-compliant payment partners; bnn55 does not hold full card data on its own servers.
- We conduct regular security reviews of our platform infrastructure.
- Account login is protected by password security and optional two-factor authentication.
While we employ strong security practices, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your bnn55 account and to avoid accessing your account on shared or public devices.
11. Third-Party Links
The bnn55 platform does not include links to external websites or third-party services beyond what is necessary for payment processing and core platform functionality. We are not responsible for the privacy practices of any third party. If you ever reach an external site from the bnn55 environment, we recommend reviewing that site's own privacy policy.
12. Changes to This Policy
bnn55 may update this Privacy Policy from time to time to reflect changes in our platform, services or applicable standards. When we make updates, the revised policy will be published on this page with a new effective date.
For significant changes that materially affect how your data is used, we will make reasonable efforts to notify active account holders via the email address registered to their account or through an in-platform notification.
Continued use of the bnn55 platform after a policy update is published constitutes your acceptance of the revised terms. We encourage you to check this page periodically.
13. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the way bnn55 handles your personal data, please get in touch with our support team. We are available around the clock.
Please include your registered username and a brief description of your query when contacting us. We aim to acknowledge all privacy-related requests promptly and resolve them as quickly as possible.